Director - Contracting and Customer Experience

What you’d do

Leads the US Vaccines Contracting and Customer Experience team, overseeing the Vaccine Contracting Account Specialist team, the Vaccine Account Specialist team staffing the Vaccine Customer Center, and the C&DS development team. Owns the customer experience for contracting, account information, and purchasing processes. Full time. Found on the employer's careers page on Oct 21, 2026. Apply through the link.

You’ll need

• Leadership of customer-facing contracting teams
• Ownership of customer experience for contracting and purchasing
• Management of account information processes
• Oversight of promotional and resource development team