Service Desk Tech I

What you’d do

Provide first-level technical support for hardware, software, and network issues at VCU Health. Handle calls and emails, perform basic troubleshooting, escalate complex problems, and use ITSM tools to log incidents and create knowledgebase articles. Full time. Found on the employer's careers page on Oct 26, 2026. Apply through the link.

You’ll need

• Associate degree in IT or related field
• 1-2 years IT support experience
• Ability to handle multiple priorities in fast-paced environment
• Strong problem-solving skills