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Critical Accounts Manager

CiscoRemote (US)

$95,800–126,200/yr

Posted Oct 19, 2026

What you’d do

Lead high-priority incidents from intake through recovery, coordinating cross-functional engineering teams and keeping executives informed. Full time role bridging technical diagnosis and executive visibility in distributed systems environments. Found on the employer's careers page on Oct 19, 2026. Apply through the link.

You’ll need

  • 5+ years of professional experience
  • 3+ years in Major Incident Management, SRE, Cloud Operations, or technical program management
  • Experience supporting SaaS solutions
  • Hands-on technical engineering experience or incident ticketing systems
  • Comfort leading global teams

Our summary of the listing. The full listing has the details.

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