Operations & AdminOn site
Partner Support Technical Program Manager, LEO Enterprise Customer Support
AmazonBellevue, WA
Posted May 8, 2026
What you’d do
Own end-to-end partner support strategy for Amazon Leo's enterprise and telco business, building case management workflows, escalation protocols, SLAs, and QA standards. Partner with engineering on support tooling, API contracts, and integration requirements for B2B2X partners. Found on the employer's careers page on Sep 30, 2026. Apply through the link.
You’ll need
- 5+ years of technical product or program management experience
- U.S. citizen, national, permanent resident, refugee, or asylee
- Experience with case management workflows and escalation protocols
- Experience defining SLAs and quality assurance standards
- Experience influencing API contract design with engineering
Our summary of the listing. The full listing has the details.