Operations & AdminOn site
Lead Escort 230p-11p rotating weekends and holidays
Mass General BrighamBoston, MA
$23.34–33.37/hr
Posted Oct 5, 2026
What you’d do
Supervise a team of customer service representatives, handle escalated inquiries, coach staff, and enforce quality standards. Full time, 2:30pm to 11pm with rotating weekends and holidays. Found on the employer's careers page on Oct 8, 2026. Apply through the link.
You’ll need
- 3-5 years customer service experience
- 1-2 years leadership/supervisory experience
- Knowledge of customer service best practices
- Ability to motivate, delegate, and resolve conflicts
- 2:30pm-11pm shift with rotating weekends and holidays
Our summary of the listing. The full listing has the details.