Lead Engineer, Applied AI (Customer Agent)

What you’d do

Lead the technical and product direction for a core area of Klaviyo's Customer Agent, a 0-to-1 agentic product, while staying hands-on with hard problems across orchestration and governance. Requires having built and scaled production agentic systems. Found on the employer's careers page on Oct 18, 2026. Apply through the link.

You’ll need

• Built and scaled production agentic systems
• Orchestration, evals, guardrails experience
• Non-deterministic failure handling
• Owned a system through launch and incidents
• Hands-on technical leadership