Director, Service Center Incident Operations

What you’d do

Lead Fidelity Service Center Incident Operations during U.S. core business hours, managing monitoring, event management, network operations, incident response, and executive communications to restore services and manage risks. Found on the employer's careers page on Oct 22, 2026. Apply through the link.

You’ll need

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field or equival
• Significant experience leading operations centers or incident management
• Experience in network or infrastructure operations
• Experience in production support teams
• Full time schedule