Software & DataOn site
Support Engineer, Amazon Leo Enterprise Customer Support
AmazonArlington, VA
Posted Oct 15, 2026
What you’d do
Resolve complex enterprise customer cases involving routing anomalies, BGP peering, connectivity degradation, and internet reachability failures. Troubleshoot SD-WAN/SDN issues, perform root cause analysis, and build troubleshooting playbooks. Full-time in Arlington, Virginia. Found on the employer's careers page on Oct 15, 2026. Apply through the link.
You’ll need
- 4+ years in ISP network operations or network engineering
- Experience in technical support
- AWS Cloud Practitioner certification
- CCNA/JNCIA certification
- BGP and SD-WAN/SDN troubleshooting
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