Finance Manager, Customer Service Defect Elimination team

What you’d do

Build and own financial models for customer experience improvement investments, validating project sizing and impact across customer journey domains. Partner with senior leaders and FP&A, forecasting, and capacity planning teams to guide roadmap prioritization and resource allocation. Full-time in Seattle. Found on the employer's careers page on Sep 30, 2026. Apply through the link.

You’ll need

• Bachelor's degree in finance, accounting or related field
• 5+ years of tax, finance or related analytical experience
• 5+ years leading cross-functional financial initiatives
• 5+ years applying financial KPIs to analyses