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Field Support Engineer, Fauna

AmazonSunnyvale, CA

Posted Oct 8, 2026

What you’d do

Serve as the primary technical contact for customer-reported issues with Fauna robots, doing remote troubleshooting to root cause across hardware and software. Also build support infrastructure like playbooks and knowledge base, and report on support metrics. Full-time. Found on the employer's careers page on Oct 9, 2026. Apply through the link.

You’ll need

  • Experience troubleshooting and debugging technical systems
  • Experience troubleshooting and documenting findings
  • Strong analytical skills and attention to detail
  • Effective communication abilities
  • Software development experience

Our summary of the listing. The full listing has the details.

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