Software & DataOn site
Field Support Engineer, Fauna
AmazonSunnyvale, CA
Posted Oct 8, 2026
What you’d do
Serve as the primary technical contact for customer-reported issues with Fauna robots, doing remote troubleshooting to root cause across hardware and software. Also build support infrastructure like playbooks and knowledge base, and report on support metrics. Full-time. Found on the employer's careers page on Oct 9, 2026. Apply through the link.
You’ll need
- Experience troubleshooting and debugging technical systems
- Experience troubleshooting and documenting findings
- Strong analytical skills and attention to detail
- Effective communication abilities
- Software development experience
Our summary of the listing. The full listing has the details.