Service Agent I - IS Client Services - Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)

What you’d do

Provide IT support by answering and prioritizing user requests via phone, email, or in person. Diagnose and resolve hardware, software, and network issues, create and update tickets, and manage user accounts during full-time rotating shifts. Found on the employer's careers page on Oct 21, 2026. Apply through the link.

You’ll need

• High school diploma or equivalent
• 3 years IT experience
• 2 years desktop or service desk support experience
• Excellent customer service and communication skills
• Ability to triage and track tickets per SLA