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Remote Access Technology Support Lead

JPMorgan ChaseJersey City, NJ

Posted Oct 12, 2026

What you’d do

Lead technical support for global remote access and virtual desktop services, handling incident command, problem management, and vendor escalations. Monitor service health and user experience to prevent and resolve connectivity issues. Full-time role. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

  • 5+ years troubleshooting IT services
  • Experience with remote access or virtual desktop platforms
  • Enterprise infrastructure support or service operations
  • Experience in regulated environment
  • Full-time schedule

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