Technology Support III - Escalation Mac Support Engineer

What you’d do

Support and maintain the firm's IT systems to ensure stability and availability. Monitor production environments, use AI tools for incident triage, and manage incidents, problems, and changes in full stack technology systems during full-time shifts. Found on the employer's careers page on Oct 23, 2026. Apply through the link.

You’ll need

• 3+ years troubleshooting and maintaining IT services
• Experience with enterprise-authorized AI tools
• Ability to monitor production environments
• Incident, problem, and change management skills